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We want you to love your purchase. If you’re not fully satisfied, we accept returns under the following conditions: 

Eligibility

• Items must be returned within 14 days of delivery

• Items must be unused, unwashed, and in original condition

• Original tags and packaging must be intact

• Custom or made-to-order pieces are final sale and not eligible for return

Return Process

• Email us at X@dysphoric.world with your order number and reason for return

• Once approved, you’ll receive return instructions

• Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect

Refunds

• Refunds are issued to the original payment method, minus original shipping fees

• Please allow 5–7 business days after we receive the return to process your refund

Exchanges & Damaged Items

If your item arrives damaged or you received the wrong product, contact us within 3 days of delivery and we’ll make it right.  

We carefully pack and ship each order with attention to detail. Please review the shipping information below before placing your order.

Processing Time

• Orders are processed within 3–5 business days after payment is received.

• Custom or made-to-order items may take longer — details will be noted on the product page.

Shipping Methods & Rates

• Domestic orders ship via USPS, UPS, or FedEx depending on destination and size.

• Shipping rates are calculated at checkout based on your location and package weight.

International Shipping

• At the moment, we only offer shipping in the United States.

Delivery Time

• Domestic: Typically 3–7 business days after dispatch

Tracking

• A tracking number will be emailed once your order ships.

• Please allow 24–48 hours for tracking updates to appear.

Lost or Delayed Packages

• We are not responsible for delays or lost packages caused by the carrier or customs.